Privacy Policy

1. Introduction

Welcome to RxZest (accessible at https://rxzest.com/en-za). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access our website.

This policy is designed specifically for users in South Africa and complies with the Protection of Personal Information Act (POPIA).

By using our website, you agree to the terms outlined in this Privacy Policy.

2. Who We Are

RxZest is an informational health website that provides medicine-related content, including uses, dosage guidance, and safety information. The content is intended for educational purposes only and does not replace professional medical advice.

If you have any privacy-related questions, you may contact us at:

3. Information We Collect

We may collect the following types of information:

3.1 Personal Information

  • Name (if provided voluntarily)
  • Email address (e.g., when contacting us)
  • Any information you submit through forms

3.2 Non-Personal Information

  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent on the website

4. How We Collect Information

We collect information in the following ways:

  • When you voluntarily contact us
  • Through cookies and tracking technologies
  • Via analytics tools that help us understand website usage

5. Purpose of Collecting Information

We use your information to:

  • Improve website performance and user experience
  • Respond to inquiries or support requests
  • Analyse traffic and user behaviour
  • Ensure compliance with legal obligations

We do NOT sell your personal information.

6. Cookies and Tracking Technologies

RxZest uses cookies to enhance your browsing experience.

Cookies help us:

  • Understand how users interact with our site
  • Improve functionality and content
  • Deliver a smoother user experience

You can disable cookies in your browser settings at any time.

7. Legal Basis for Processing (POPIA Compliance)

Under POPIA, we process your personal information based on:

  • Your consent
  • Legitimate interest (e.g., improving our services)
  • Legal obligations

We ensure that your data is processed lawfully and transparently.

8. Sharing of Information

We may share limited data with:

  • Analytics providers (e.g., website performance tools)
  • Hosting and technical service providers

All third parties are required to protect your data in accordance with applicable laws.

We do NOT share personal data for marketing resale purposes.

9. Data Security

We implement appropriate technical and organisational measures to protect your information, including:

  • Secure hosting environments
  • HTTPS encryption
  • Limited data access controls

However, no method of transmission over the internet is 100% secure.

10. Data Retention

We retain your personal information only for as long as necessary:

  • To fulfil the purposes outlined in this policy
  • To comply with legal obligations

Once no longer required, data is securely deleted or anonymised.

11. Your Rights Under POPIA

As a South African user, you have the right to:

  • Access your personal information
  • Request correction or deletion of your data
  • Object to processing in certain circumstances
  • Withdraw consent at any time

To exercise these rights, contact us at: info@rxzest.com

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external sites.

We recommend reviewing their privacy policies before providing any personal information.

13. Children’s Privacy

RxZest does not knowingly collect personal information from children under the age of 18.

If you believe a child has provided personal data, please contact us immediately for removal.

14. International Data Transfers

Your information may be processed outside South Africa. In such cases, we ensure that adequate data protection safeguards are in place.

15. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

We encourage users to review this page regularly.

16. Contact Information

If you have questions about this Privacy Policy or how your data is handled, please contact:

17. Medical Disclaimer (Important)

The information provided on RxZest is for educational and informational purposes only. It is not intended as medical advice, diagnosis, or treatment.

Always consult a qualified healthcare professional before using any medication or making health decisions.

Effective Date: [17/April/2026]